We've been in your shoes.
There is pressure to save money, be patient focused, think ahead, and do it all within what seems like a very limited amount of time. We exist to make your job easier.
Our team comes from leadership positions in children's hospitals and non-profit health systems, consulting roles with humanitarian groups, and international development. We are doing this because we are purpose driven and want to make an impact (a big one) in the world.
Founder and CEO
I'm passionate about making a difference. Most of my career has been spent working with amazing people in hospitals around the world. Early in my career I was an Administrative Resident at University of Kentucky Healthcare and an Administrative Fellow at Johns Hopkins Medicine, then worked with an incredible team to open the first international standards hospital in Shanghai, China while working for Johns Hopkins International. I've also been a Vice President of Operations at Kosair Children's Hospital, then the Pediatric Service Line, at Norton Healthcare in Kentucky - one of the foremost leaders in healthcare quality (NQF National Quality Healthcare Award in 2011) in the United States. Most recently I was SVP of Clinical Operations, then Chief Strategy Officer at a terrific, growing children's hospital - Phoenix Children's Hospital. Connect with me on LinkedIn.
Co-founder and CIO
I have been involved with improving operational efficiencies and lowering healthcare costs for over 15 years. As an analyst fresh out of graduate school, I was tasked with identifying cost overages and developing solutions by developing a data analysis and modeling tool for Intermountain Healthcare. From there, I formed a company that specialized in developing inventory management and ERP solutions specific to the healthcare industry. Our software solutions manage inventory and procurement for distributors and non-profits - and everything in between. In addition, I have spent over a decade working with a large Private Equity firm specializing in healthcare to act as an interim Technology Officer for their portfolio companies.
Chief Operations Officer
Ketan serves as Chief Operating Officer for HANDLE. Ketan leads both the Financial and Operations Teams with the primary goals of building the infrastructure needed to manage growth, optimizing current and future business processes, and executing to the company’s overall financial goals.
Prior to joining HANDLE, Ketan served as the VP of Performance Management at SAP and Sr. Director of Operations at Oracle managing all of Oracle’s North America Reporting and Analytics Team as well as their Inside Sales Operations. Ketan also served as the Chief of Staff at BigMachines, a SaaS Software organization focused on Configure, Price, and Quote (CPQ), which was help privately by Vista Equity Partners and later sold to Oracle. Additionally, Ketan also has approximately 7 years of experience in Management Consulting and worked for GE in their Operations Management Leadership Program.
Ketan holds both an Undergraduate and Master’s Degree from University of Louisville’s Speed Scientific School in Chemical Engineering. Additionally, Ketan also obtained his MBA from Northwestern’s Kellogg School of Management.
Ketan resides in Louisville, Kentucky with his wife Nisha and their two children.
Matthew W. Crane
Chief Strategy Officer
Matt serves as Chief Strategy Officer for HANDLE. In that role, he leads business development efforts with key customers while using those experiences to shape the company’s future strategic direction, product development, and sales expansion efforts. Prior to joining HANDLE, Matt served in multiple executive leadership roles for nearly 20 years at Hillrom, a $3 billion publicly traded medical device manufacturer. His last assignment was as Vice President, Enterprise Accounts. In that role, he was responsible for the company’s strategies and teams supporting $1billion in annual contracted revenue covering major health systems, GPOs, and the U.S. Government. Other leadership roles Matt held at Hillrom include Vice President of Strategic Relationships, Vice President Sales for Clinical Workflow Solutions, Executive Director of Asset Management Programs, and Corporate Accounts Director. He began his career by co-founding a healthcare technology firm in 1994 that was acquired by Hillrom in 1996. He holds both an Undergraduate Degree in Decision Sciences and a Masters of Business Administration from Miami University of Ohio. Matt resides in Louisville, Kentucky with his wife Debbie and their four children.
VP, Capital Equipment
Michael serves as Vice President of Capital Equipment for HANDLE. His role includes leveraging his vast experience and vetted supplier network to optimize your healthcare facility’s Capital Spend and provide an uncompromising devotion to optimal clinical outcomes.
Michael has been serving the needs of healthcare professionals since 1992 and holds a passion for providing clients with the very best customer service experience in the industry. Prior to joining HANDLE, he served as President of a medical device refurbishing company and Operations Manager for a separate medical company that specialized in new and refurbished medical equipment and service contracting.
Michael earned his MBA from the University of Kentucky and a B.S. from Northern Kentucky University.
Michael and his wife, Mary, have 4 children and live in Louisville, Kentucky.
CEO & Co-founder, Cricket Health
Arvind Rajan is the co-founder of Cricket Health, a San Francisco-based healthcare startup working to improve the lives of patients with late-stage chronic kidney disease. Prior to starting the company, Arvind spent six years at LinkedIn Corporation, where he served in a series of executive leadership roles. As VP International and VP APAC, he led LinkedIn’s entry into new markets around the world and helped the company learn how to operate as a truly global business. In his last role at LinkedIn, Arvind developed and then executed on the company’s China entry strategy.
Prior to joining LinkedIn, Arvind co-founded Grassroots Enterprise, an interactive public affairs firm where he developed pioneering online grassroots marketing and influencer programs for Fortune 500 companies, national non-profit organizations, and government agencies. He spent nine years with the firm, where he progressively served as Vice President of Business Development, Chief Operating Officer, Chief Executive Officer, and then Chairman.
Arvind began his career with the Boston Consulting Group, and has also held executive leadership roles in technology companies across a wide range of industries.
Managing Partner, Poplar Ventures
John has over twenty five years of corporate development, strategic planning and investment experience, and is the founder of Poplar Ventures, an investment and business advisory firm working with early and growth stage investors and companies in the mobile, enterprise software (SaaS), and healthcare industries. Poplar Ventures is a culmination of John’s diverse business experience at the personal, corporate, and institutional levels. As a private investor, John was an early investor in Aprimo, Inc., a provider of enterprise SaaS marketing software, which was sold to Teradata, Inc. in 2011, and is a current investor in Zirmed, Inc., a provider of revenue cycle management SaaS software to healthcare providers. He has served on the Board of Zirmed since 2008. For the past seven years, John has served as a Venture Partner at Chrysalis Ventures, where he identified and helped lead Open Kernel Labs, Inc., a provider of virtualization software for mobile devices, to a successful sale to General Dynamics. On behalf of Chrysalis, John continues to serve on the Board of Continuum 700, LLC, which owns 700 MHz wireless spectrum acquired at FCC auction, and previously served on the Board of Mobile Armor, Inc., a provider of mobile security software.
Prior to Chrysalis, John had a distinguished seventeen year career at Nextel Communications, most recently as Vice President, Corporate Development. As a member of Nextel’s senior management team since 1989, he was instrumental in leading the company through an intensive growth phase via a series of mergers and acquisitions, and completed several significant new business transactions including the creation of Nextel Partners, Inc. and Boost Mobile, LLC. In later years, John managed Nextel’s private equity investments and led the negotiations with technology, infrastructure, and device partners for the company’s planned rollout of 4G technology. Before joining Nextel, John worked for First Chicago Corporation in various capacities, principally in the areas of venture capital, mezzanine capital and private equity.
John has a BA from Amherst College and an MBA from the University of Chicago. He is an active sports enthusiast and currently serves on the Board of the Louisville Sports Commission. John is married and has three children.
David Jones Sr.
David A. Jones co-founded Humana Inc. in 1961 and served as chief executive officer for 37 years and board chair for 44 years prior to retiring in 2005. He served as founding board chairman of Hospira, NYSE (HSP) until his retirement in 2007. He is a retired director of Abbott Laboratories and several other companies.
Mr. Jones was a member of The Business Roundtable and co-founder and past chair of the Healthcare Leadership Council, a group of about 50 CEOs of the nation’s largest health care organizations.
Mr. Jones, a native of Louisville, Kentucky, and his wife Betty have five children and eleven grandchildren. He earned a bachelor’s degree from the University of Louisville in 1954, where he won the outstanding senior award. He also became a Certified Public Accountant that year. After three years of Navy service he entered Yale University, earning a law degree (JD) in 1960, while also serving on the economics faculty from 1958 to 1960.
He received the Yale Law School Medal in 1990 and the Yale Medal in 1992.
In 2003, he received Romania’s highest civilian award, the Order of Merit, for his role from 1990-2006 in rebuilding that nation’s devastated health care system.
He holds honorary doctorates from the Chicago Medical School, the Claremont Graduate School, the University of Louisville, Middlebury College, Transylvania University and Ovidius University, Constanta, Romania.
At the request of Mr. Peter Drucker, Mr. Jones served as the founding board chairman of the Peter Drucker Graduate Management Center, Claremont Graduate School, California.
Executive Chairman of ClipperData LLC
Sterling Lapinski is the Executive Chairman of ClipperData LLC, a leading provider of information services to the global energy trading community. Sterling is an entrepreneur and angel investor with a focus on information services, energy, and risk management, but with wide-ranging interests across most areas of science and technology.
Tim Chapman provides Board and advisory services to public and private, for profit and non-profit institutions focused primarily in the healthcare industry. He is also an Adjunct Professor of Strategy & Management at University of Dayton’s Business school.
Mr. Chapman served as a Director (Senior Partner) at McKinsey & Company, a global management-consulting firm. During his 22 years with McKinsey, he was one of the founding partners of the firm’s operations practice, focused on building world-class manufacturing, supply chain, purchasing, and product development capabilities for clients. In addition, he was a leader in the firm’s healthcare practice, serving health systems across the U.S. on strategy, operational and organizational issues. Tim also co-founded McKinsey’s purchasing and supply management practice and led purchasing transformations for more than 30 clients within and outside the healthcare sector.
After his tenure at McKinsey & Company, Mr. Chapman served as President of STERIS’s Healthcare segment (2007-2013). While at STERIS, he was responsible for all of their healthcare business units, all sales, service and operations activities, and several corporate staff functions involving information technology, business development, strategic planning, customer service, and supply chain/purchasing.
Tim received an MBA degree with distinction from Dartmouth College-Amos Tuck School of Business where he was elected an Edward Tuck Scholar. He received his undergraduate degree, with distinction, magna cum laude, at Dartmouth College and was elected Phi Beta Kappa, in addition to a Rufus Choate Scholar.
Mr. Chapman resides in Chagrin Falls, Ohio with his wife and daughter.